Best Buy announces Coronavirus plan to allow 15 customers in a store at a time
EDIT: Best Buy has shifted their policy again. All in-store shopping is cancelled, but you can still use free curbside pickup. (Or free shipping on $35+ orders)
Citing a spike in electronics purchases due to the increased number of Americans working from home, Best Buy will be launching a new way to interact with customers on Monday, March 23. (Best Buy also reduced store hours to 10 a.m. to 6 p.m. as of today)
Similar to the way an Apple Store employee is assigned to a customer at an iPhone launch, a Best Buy employee will escort a customer (from a distance of 6 feet away) around the store to pick up an item. Roughly 10 to 15 customers will be allowed in a Best Buy location at any given time.
Presumably, this means customers will be lined up outside the store if the location is particularly busy. Of course, curbside pickup will still be available if a customer wants to order something online and grab it without leaving their car.
This means Best Buy will have fewer employees in each store each day. The company has pledged to pay employees not working a full two weeks pay during the period with shorter hours. In addition, the company’s absence policy has been relaxed, in case anyone need to call out sick.