Hey Ben's fans (and Ghetto Dogs):

We're interested in hearing your feedback about the current state of the site, especially regarding usability and functionality. For instance, we've heard from some of you that some deal links are not working.

When you leave feedback, please state specific information, like time or date, browser and operating system and which post or links, if possible.

If you prefer not to leave any feedback, grab a bowl of popcorn, sit back and enjoy the comment thread!

Sincerely yours,
The Ben's Team

Comments & Reviews (49)

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Pyro979
Ben's cred: 10
Posted 08/26/2015 at 11:18 AM PT
Posted 08/26/2015 at 11:18 AM PT
What would be amazing is to have an RSS feed(s) that only includes items that reach a certain level of hotness. I'd love to have an RSS feed of the items, but the volume makes it untenable for me. But if it was limited to "Very Hot" and above (maybe with "Ben's Best" included) it would make it a lot more usable for me.

For bonus awesomeness, let me build a customized RSS where I can choose hotness level (as mentioned above), but can also select which categories and subcategories I want to see. For example I never want to see Movie and Cellphone deals, but Apparel is always useful. It wouldn't have to be personalized by account, you can just pass params into the RSS.

Also as someone mentioned not having the images in Feedly is kinda sucky.
Justanod
Ben's cred: 459
Posted 08/26/2015 at 11:28 AM PT
Posted 08/26/2015 at 11:28 AM PT
Lose the "More details" thing at the end of the longer descriptions. So much white space around, there's no need to force me into an additional click.
xmixmasterx
Ben's cred: 84
Posted 08/26/2015 at 11:56 AM PT
Posted 08/26/2015 at 11:56 AM PT
Repeatedly posting the same non-deal can be annoying... month after month Udemy classes for $10, means that's the actual price on those classes. How are they in the top picks EVERY single time? Focus on real goods, and good coupons... not abstract ****.
Justanod
Ben's cred: 12
Posted 08/26/2015 at 12:50 PM PT
Posted 08/26/2015 at 12:50 PM PT
Lose the "More details" thing at the end of the longer descriptions. So much white space around, there's no need to force me into an additional click.

I agree with this that the "More Details" link is annoying, but I don't agree with the fix. I like that every deal is equally spaced. I suggest making the "More Details" expand the box for that deal rather than take us to a new page.
gfx
Ben's cred: 101
Posted 08/26/2015 at 01:21 PM PT
Posted 08/26/2015 at 01:21 PM PT
Something is wrong with your images when page opened from behind my work proxy.
That "something" is no image is visible. Keep in mind that I can open the real image separately/directly.

E. g., image for this post is:

img class="lazy" src="/nv/images/blank.gif" data-original="http://cdn1.bensimages.com/deals/2015/08/25/15/52401463-img56434m.jpg" alt="We Want Your Feedback!"

I can see http://cdn1.bensimages.com/deals/2015/08/25/15/52401463-img56434m.jpg if I open it separately but see no image on left from topic post. The same images are displayed in the carousel fine.

I reported that more then a week ago and got no confirmation of my post but the issue was fixed. Now (a few days ago), it came back.
iolaire
Ben's cred: 30
Posted 08/26/2015 at 01:23 PM PT
Posted 08/26/2015 at 01:23 PM PT
I would also like less reposting of the same "deal" a week or so apart. Yes I know
Amazon
has costumes but you don't need to remind me every few weeks. Same with frontier airlines they have sales every week so that should not be mentioned more than once a quarter.

More importantly fix the mobile view so it saves your view level setting or just add pagination.
sh10453
Ben's cred: 87
Posted 08/26/2015 at 01:28 PM PT
Posted 08/26/2015 at 01:28 PM PT
I absolutely hate it when I click on a link, say Best Buy, and the site sends me through a marketing/spam site first.
It gets blocked by my browser security settings, and I don't go to the site.
So send me directly to the intended site and not through a third party spammer.
gfx
Ben's cred: 101
Posted 08/26/2015 at 01:38 PM PT
Posted 08/26/2015 at 01:38 PM PT
one more dislike:
I past, we had a link something like "My recent posts" from My Account. It's gone now.
I want it back :)
Benj
Ben's cred: 25
Posted 08/26/2015 at 02:34 PM PT
Posted 08/26/2015 at 02:34 PM PT
I too, am missing the
Amazon
link. 40% for price comparison and 60% for the reviews. A person can glean a lot from reading reviews of a product. After reading an asortment of reviews, you can get an idea of the general value of an item.
Benj
Ben's cred: 25
Posted 08/26/2015 at 02:38 PM PT
Posted 08/26/2015 at 02:38 PM PT
Also a little irked that clicking the edit button your are advised that you can only edit your own posts, when that is exactly what I am trying to do. For example correcting the spelling of asortment to assortment!
Benj
Ben's cred: 25
Posted 08/26/2015 at 05:22 PM PT
Posted 08/26/2015 at 05:22 PM PT
See above the above.
Solow
Ben's cred: 1636
Posted 08/26/2015 at 05:52 PM PT
Posted 08/26/2015 at 05:52 PM PT
This is kind of amusing as BB's once excellent technical support has become non-existent.
Grumpers
Ben's cred: 24
Posted 08/26/2015 at 05:53 PM PT
Posted 08/26/2015 at 05:53 PM PT
It would be nice if you posted more deals for gadgets that people actually use. Where are the ham radio deals? Palm Pilots? Tape decks? All these new-fangled gizmos are just fads. Who wants a phone smarter than them? Not me! The machines are taking over!
Technician
Ben's cred: 72
Posted 08/26/2015 at 06:21 PM PT
Posted 08/26/2015 at 06:21 PM PT
1, Abandon your Facebook relationship. They are a pox.
2. Seems like a lot of really innocent comments are removed. It's amazing anything remains sometimes. I used to visit more when there were more comments. Hostile comments should be the only ones removed.
3. Check to see what your website looks like with things like Noscript, Privacy Badger and ABP every once in a while. We're already here to spend money ("save money" on sales). What does all of that tracking buy?
4. Ghetto dogs rule! :)
RKLE
Ben's cred: 1103
Posted 08/26/2015 at 06:43 PM PT
Posted 08/26/2015 at 06:43 PM PT
I am usually on the mobile site. I don't see anything to complain about. Looks good.
PeterII
Ben's cred: 19
Posted 08/26/2015 at 11:01 PM PT
Posted 08/26/2015 at 11:01 PM PT
This has kind of been mentioned before, maybe have the "More Details" as well as all comments of a particular item expand on the same home page instead of linking to another page. It's tedious to load the new page and then return to the home page.
Technician
Ben's cred: 30
Posted 08/27/2015 at 06:54 AM PT
Posted 08/27/2015 at 06:54 AM PT
2. Seems like a lot of really innocent comments are removed. It's amazing anything remains sometimes. I used to visit more when there were more comments. Hostile comments should be the only ones removed.


Hi Technician. In the past when deals were relisted the comments didn't carry over onto the new listing but they were not removed, can be seen on the past listings with the Price Change and Deal History tabs below the comment box, as well as a Price History link next to the product description.

The only comments completely removed are those of spammers. Some repetitive/offensive comments are "oink"ed but that is all and it is rare, mostly isolated to a few particular posters.
randallconway
Ben's cred: 1
Posted 08/27/2015 at 07:27 AM PT
Posted 08/27/2015 at 07:27 AM PT
Are the changes good or bad? Depends on one's POV. Still, some good bargains! I'm still surprised at my friends not knowing about the deals!
celerity
Ben's cred: 21
Posted 08/27/2015 at 07:34 AM PT
Posted 08/27/2015 at 07:34 AM PT
Coupons are often out-of-date. Today (27August) the
Amazon
page lists 5 coupons that all expired over a week ago. The
Newegg
page lists 4 coupons that expired over a week ago.
Shmeagle
Ben's cred: 30
Posted 08/27/2015 at 08:04 AM PT
Posted 08/27/2015 at 08:04 AM PT
Redesign your filters so that words like Indi@na and di@pers don't end up as Indiana and diapers


You can now post Indiana and diapers all you want, but I'm still going to raise an eyebrow on anyone posting about ballcarrots. ;)