Just when I thought it was safe to wait for the next gen iPhone, Amazon pulled the rug out from all of us today announced the worst-kept secret in all of techdom:

The Amazon Fire Phone.

First, the basics. The Fire Phone, much like its Kindle and TV cousins, runs off an Android-based operating system. The current version is OS 3.5.0. The phone’s processor is a peppy quad-core 2.2GHz processor with a decent 2GB of RAM. Wi-Fi and Bluetooth are a given. As are 3G and 4G LTE cellular data network capabilities. By the way, the Fire Phone is AT&T exclusive, so that could be a hang-up depending on the coverage in your area.

So far so good, right? Nothing special, who cares, right? WRONG!

First, Amazon Fire Phone is angling to change the way we view and hold our smartphones. How? This 4.7-inch HD display (at 1280×720 with 315ppi) may not be the biggest, nor have the most pixels, but it does feature Dynamic Perspective technology, a “custom-designed sensor system that responds to how you hold, view, and move your phone.” Basically, it’s a glasses-free 3D display which adapts to head and phone movements. Pretty cool, right?

What’s that? That’s still not enough to sell you? Fair enough.

How about a 13-megapixel rear-facing camera with Optical Image Stabilization (O.I.S.), a super-bright f/2.0 aperture lens, and Full 1080p HD video at 30 fps? Or Panorama, Burst Capture, Lenticular, and Intelligent HDR modes? What, you want more? Fine. How about FREE unlimited cloud backup of all your photos, at full resolution, via Amazon Cloud Storage. Yup, every single selfie and groupie and foodie and potential masterpiece can be automatically backed up to the cloud where it’ll be safe forever after the NSA is done using its facial recognition software on you. Apple offers a similar service, but charges after 5GB, which fills up pretty fast when you’re taking full resolution shots. The only downside here is that videos do not include “unlimited” storage for free. Over a certain data size, that will cost extra. Still, this is revolutionary* (* for camera phones).

Next, it’s no surprise that the Fire Phone is designed to work in the entire Amazon ecosystem. That is, it’s designed to make it insanely easy to purchase, consume, and subscribe to all types of media. Meaning, if you have a Fire Phone, you’re going to want Amazon Prime. Fortunately, for a limited time, if you purchase a Fire Phone, you get 12-months of the service which, in addition to free two-day shipping, gives users access to Amazon Prime Instant Video (tons of free TV shows and movies, PLUS movies and TV shows to rent and purchase), Amazon Music (brand-new), and the Amazon Prime Kindle Lending Library.

Not sure if you want or need Prime? No problem. Just check out our recent article: Is Amazon Prime Worth It?

Now, have you ever been sitting at home and thought to yourself, “dang, I like to buy stuff, but hate to type?” Or, “dang, what’s that song on the radio?” Or, “dang, there’s a flyer for a room to rent, or a pretty sweet used futon, but man oh man I do not want to take the time to punch the number keys of my phone?” Admit it, we’ve all been there.

In addition to many built-in apps (and many more available via Amazon’s Appstore), the Fire Phone includes a new Firefly app, which uses the phone’s camera and microphones to scan and identify objects, entertainment content,  bar / QR codes — even phone numbers on posters advertising sweet futons! — and then give you options to purchase those items or contact those people. Fun, right?

Finally, you’re on Ben’s Bargains because you like a good deal, but I’m sure there are a few of you out there who are nervous about all this new technology. You’d say, “Ben, what happens if it breaks? I hate calling customer support and being on hold. And the only thing more hellacious than having to call some other country to get help… is to actually go to the mall for help.” Again, Amazon’s got you covered with Mayday, a free 24/7/365 Help Me app that promises help for every customer within 15 seconds. We don’t know how well Mayday will work on the Fire Phone, but if it’s anything like Amazon’s normal customer service, we’re hopeful.

Amazon Fire Phone Features

• Fire OS 3.5.0
• Quad-core 2.2 GHz processor (Adreno 330 GPU)
• 2GB RAM
• 32GB-64GB internal storage
• 4.7-inch HD display with Dynamic Perspective (3D)
  • 1280×720
  • 315ppi
  • 590 nits brightness
  • dynamic image contrast
  • circular polarizer
• 13MP rear-facing camera
  • f/2.0 lens
  • O.I.S. (Optical Image Stabilization)
  • Full 1080p HD Video @ 30fps
  • FREE unlimited photo storage on Amazon Cloud Drive with (optional) automatic backup
  • Panorama
  • Lenticular
  • Burst Capture
  • Intelligent HDR
• Dual Stereo Speakers & Dolby Digital Plus surround sound processing
• Music apps, including:
  • Amazon Prime Music, Sirius XM, Spotify, iHeart Radio, & Pandora
• Video apps, including:
  • Amazon Instant Video, Netflix, HBO Go, ESPN Sports Center, YouTube, & Showtime Anytime
• Amazon Kindle & Kindle Newsstand
• Mayday
  • Help app FREE 24/7/365 Help in 15 seconds or less
• Firefly
• Wi-Fi & 3G & 4G LTE & Bluetooth
• Battery Life
  • 22 hours talk time
  • 285 hours standby
  • 11 hours video playback
  • 65 hours audio playback

What’s in the Box?

• (1) Amazon Fire Phone
• (1) USB Charging Cable & Power Adapter
• (1) pair of Premium Headphones with Remote & Mic
• (1) Quick Start Guide

Optional Accessories?

Not many yet. I’m sure there will be tons in the not-too-distant future, but for now you can get some protective colors in either leather (black or cayenne) or polyurethane (black, cayenne, citron, blue, or royal).

How Do I Get One?

The Amazon Fire Phone is an AT&T exclusive. No word on AT&T stores just yet, but pre-orders are being taken online right now at Amazon. And you will be able to order the 32GB version via AT&T Next.

BUY NOW: 32GB Fire Phone via Amazon
[$199 with a two-year contract, $649 without a service plan or $27/month via AT&T Next.]

BUY NOW: 62GB Fire Phone via Amazon
[$299 with a two-year contract or $749 without a service plan.]

And don’t forget… For a limited time, buy any Amazon Fire Phone, and you’ll get 12 months of FREE Amazon Prime. Yup, even if you’re already an existing Prime subscriber!

Shut Up and Take My Money: Amazon Fire Phone

The on-demand streaming music space, which I last visited last fall for my Slacker Radio review, has gotten as crowded as a Bonnaroo mosh pit.

Beats Music, part of the popular Beats brand recently acquired by Apple for a cool $3 billion, launched earlier this year and has already amassed over 20 million tracks. With backing from Apple and industry connections via founders Dr. Dre and Jimmy Iovine, Beats Music is well-positioned to challenge streaming stalwarts such as Spotify and Pandora.

Beats Music (l.), meet iTunes (r.)

But it will be an uphill battle—right now the pay-only Beats Music service has less than 300,000 subscribers. Spotify? 10 million paying subscribers and counting. Nonetheless, Beats Music should eventually be able to leverage Apple’s user base, and then it will be a totally different ball game.

With that in mind, newbie Prime Music is ahead of the curve. Released just last week, Amazon’s on-demand, ad-free music service has a huge user base—Amazon is believed to have about 20 million Prime subscribers.

Prime Music currently has just one million tracks, which seems like a drop in the bucket compared to the 20 million-plus song catalogs of Spotify, Rdio and Beats Music. But for $99 a year, Amazon Prime members get free two-day shipping, streaming movies and TV shows and free ebooks in addition to the streaming music. It’s a compelling value proposition, and as we’ve seen in the past, it works.

I’m one of those millions of paying Spotify subscribers, and I’ve been pretty satisfied with the service from the start (see my review). While it may difficult to pry current subscribers away from their respective music services, I believe it’s still early in the game and the landscape could change.

I’ve had some time to play around with Beats Music and Prime Music. Let’s see if they’re worth all the hype.

Beats Music

It may now be owned by Apple, but let’s get one thing out of the way: Beats Music is definitely not iTunes Radio. Aside from the on-demand music (a big plus), Beats has a different aesthetic than Apple and iTunes, which is probably why the acquisition came as a surprise to so many.

Beats Music, like the popular Beats headphones, is all bold colors (red and black) and big buttons and text. iTunes still reflects the understated and streamlined Jony Ive look.

Although it’s a pay-only service, Beats Music offers a 14-day free trial and a sweet 3-month free trial for AT&T Wireless subscribers. Like Spotify Premium, a monthly subscription costs 10 bucks. The day after Apple bought Beats, the yearly rate dropped from $120 to $100. Spotify currently doesn’t offer a discounted yearly rate.

New Beats Music users must first start their account on the mobile app. Because the emphasis is on human-curated music, you select three favorite music genres and three favorite artists. Based on your initial choices, you’ll be presented with some playlists that have been put together by the Beats Music editorial staff, some of whom you may recognize from music publications like Pitchfork. You can also continue to like or dislike songs which will sharpen the music personalization.

Once you’ve gotten your account started on the mobile app, you can use the web player on your PC browser. I liked the design of the web player a bit more; you can tell a lot of thought went into how it works and looks.

The web player and mobile app had some mildly frustrating UI differences. For now, you can only create playlists and access your song library on the mobile app, although that access is “coming soon” for the web player.

Still, adding individual tracks, playlists or albums to your library and making them available offline on the mobile app were fairly easy. You simply press the big “+” button to find those options. The only limit to your offline storage is the amount of storage left on your mobile device. Well, technically, there’s a 15,000-track limit for your library, but you’re gonna run out of storage first. (Under settings, you can check how much room you have and how much you’ve downloaded.)

The full player screen features an oversized circular red ribbon known as “The Scrubber.” I didn’t like how it obscured the cover art, but it’s easy to fast forward or rewind by dragging your finger clockwise or counter-clockwise on it.

Overall, I think Beats Music is a compelling service that rivals Spotify and Rdio not only in catalog size but in the total music listening experience. They have gotten many little details right, from the carefully selected playlists to an intuitive UI. For new users not currently subscribing to any service, Beats Music is definitely worth checking out.

For Spotify users, in particular, there may not be enough overall difference to switch services, unless you take into consideration the lower annual rate and the promise of more Beats Music-exclusive tracks like the recently released Jay-Z remix of “Jungle.”

Prime Music

As I mentioned earlier, Prime Music has one million tracks, mostly from the Warner and Sony Music catalogs, in addition to independents. One very big label (read: the biggest) not currently represented is Universal Music Group, which means you’re missing out on Kanye West, Jay-Z, Lady Gaga, U2 and, yes, Elvis among many others. But, hey, you get Pink and One Direction!

In all likelihood, you’ll probably see Universal on Prime Music at some point. Just not now. There’s also this little six-month delay on new releases, but then let’s look at the bigger picture. As part of the $99 Amazon Prime membership, Prime Music is clearly not the main attraction, but it could be one day. (Case in point: Amazon Instant Video has grown by leaps and bounds and now features exclusive content licensing agreements like the recently added HBO shows.)

Prime Music represents, in some ways, an evolution of the Amazon MP3 store and Cloud Player. All three are now under the new Amazon Music umbrella. In addition to the one million tracks of on-demand music, you also have all your Amazon MP3 music purchases and automated digital rips of CDs you purchased from Amazon since 1998—that can be haunting—in your music library. You can also import music from your PC library with a separate app download.

The web player is integrated into the Amazon store, so while the design may not be as slick as Beats Music, Amazon scores points for familiarity. Searching for tracks is very easy, plus you also get playlists from real people a la Beats Music. However, you have to add a track or album to your library first before you can listen to it, which is kind of annoying. At least you can play music right away on the mobile app.

I thought the Amazon Music mobile app was generally well thought out save for one frustrating aspect: the very circuitous process to download individual tracks for offline listening. In fact, after I downloaded a single album track once, I was not able to repeat the feat for other individual tracks. Downloading full albums or playlists was easy to do, so this issue just seems to be a bug or oversight that will be corrected hopefully sooner than later.

Also, there was no system in place to like/dislike songs similar to Beats Music, although Amazon has shown in the past that they’re quite adept at user personalization.

Prime Music won’t be your go-to music streaming service, but it’s a good start. Plus, for non-Prime members, there’s a generous 30-day free trial.

Beats Music: 8/10

Amazon Prime Music: 6/10

New Kids on the Block: Beats Music vs. Prime Music