Hey Ben's Fans,

Since our site maintenance downtime on 5/18, we are aware of accessibility problems that some users are having and are working diligently to resolve all issues. Our sincere apologies for any inconvenience! 

We are also working on a software update to the Ben's mobile app to improve loading speed and accessibility.

As requested, we have fixed RSS feeds this week (found here). In addition, we have a tip for iOS app users having trouble loading the deal feed: try reinstalling the app to regain access to the feed.

If you are experiencing any site issues, please let us know in the comments below or via email at [email protected]. Thanks for sticking with us while we work to fix Ben's!

-The Ben's Bargains Team


Comments & Reviews (31)

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fionka_
Ben's cred: 0
Posted 05/25/2017 at 02:42 PM PT
Posted 05/25/2017 at 02:42 PM PT
Oh great, reinstall worked for me.
fredfrugal
Ben's cred: 280
Posted 05/25/2017 at 02:55 PM PT
Posted 05/25/2017 at 02:55 PM PT
My avatar appears as everyone else's avatars in the Comments and Reviews sections. In other words, when I am logged in, it looks like everyone decided to use my avatar, and when I'm not logged in, everyone has the generic avatar.
swreynolds
Ben's cred: 1300
Posted 05/25/2017 at 04:19 PM PT
Posted 05/25/2017 at 04:19 PM PT
I've had lots of problems. This connection is not secure when trying to comment, failure to show comments after posting, etc. We all know about the moronic "bad word" checking that's done.
Ben, maybe if you hired competent web programmers, this would go away.
Ben, maybe if you hired competent web programmers, this would go away."/>
NukeMeSlowly
Ben's cred: 34
Posted 05/25/2017 at 05:31 PM PT
Posted 05/25/2017 at 05:31 PM PT
Im getting like 50 deal alerts a day in my email for stuff I never set to alert. Geeetting annoying
eljefe
Ben's cred: -252
Posted 05/25/2017 at 08:01 PM PT
Posted 05/25/2017 at 08:01 PM PT
Wish it was that easy to reset my wife!! Lol
btc909
Ben's cred: 617
Posted 05/25/2017 at 09:43 PM PT
Posted 05/25/2017 at 09:43 PM PT
Site keeps logging me out in Chrome.
jerralb
Ben's cred: 6
Posted 05/26/2017 at 06:36 AM PT
Posted 05/26/2017 at 06:36 AM PT
access doesn't seem to be a problem on pc and mobile.
using the android app, the thumbnail pics are sized too small.
suednim
Ben's cred: 446
Posted 05/26/2017 at 10:10 AM PT
Posted 05/26/2017 at 10:10 AM PT
Request U post info on site problems here, not IM or email.
TechSupport_is_no_More
Ben's cred: 0
Posted 05/26/2017 at 12:35 PM PT
Posted 05/26/2017 at 12:35 PM PT
My "techsupport" user was changed to "Rooter" and my ben's cred was set to zero, but I can still get in so.. ¯\_(ツ)_/¯ .. I guess the bens folks didn't want to have some joker pretending to be an official ben's tech support guy.
AgentK
Ben's cred: 3677
Posted 05/26/2017 at 02:15 PM PT
Posted 05/26/2017 at 02:15 PM PT
Techsupport:
I talked to tech about this. Can you try logging in again with your old username and pw? They said there was a bug because of your name having "tech support" in it (?). So sorry...
undefined
Ben's cred: 132
Posted 05/27/2017 at 05:50 AM PT
Posted 05/27/2017 at 05:50 AM PT
the "headline feed: homepage" rss feed changed from "newest" deals to "hottest" deals (which has few deals overall and less relevant deals).

there's not a "newest" feed advertised on the rss feeds page, but i guessed that "new" is a valid deal attribute (like "popular", "discussed", "bookmarked", and "viewed") and it appears to list the newest deals (though the daily count seems lower than before; need to compare the rss feed to the "newest" web page).

there's not a "newest" feed advertised on the rss feeds page, but i guessed that "new" is a valid deal attribute (like "popular", "discussed", "bookmarked", and "viewed") and it appears to list the newest deals (though the daily count seems lower than before; need to compare the rss feed to the "newest" web page)."/>
Solow
Ben's cred: 1636
Posted 05/27/2017 at 03:19 PM PT
Posted 05/27/2017 at 03:19 PM PT
-In-post avatar does not match profile avatar. -Headline posts are opening up a new browser window. -Can't create a post with a quote included. -Can't vote up on comments. -Creating posts in general doesn't always work. -Different browsers either show no avatar, old avatar and or 0 comments even though there are if you select the deal.
BensPastrami
Ben's cred: -20
Posted 05/28/2017 at 02:36 AM PT
Posted 05/28/2017 at 02:36 AM PT
Reinstalled app following a hunch and all is good with the world 😃😱
jlc_38
Ben's cred: 110
Posted 05/28/2017 at 05:42 PM PT
Posted 05/28/2017 at 05:42 PM PT
My avatar appears as everyone else's avatars in the Comments and Reviews sections. In other words, when I am logged in, it looks like everyone decided to use my avatar, and when I'm not logged in, everyone has the generic avatar.


Same here. It's doing it right now. Every commenters avatar is mine. This started about a week ago. Sure hope this gets fixed soon.
My avatar appears as everyone else's avatars in the Comments and Reviews sections. In other words, when I am logged in, it looks like everyone decided to use my avatar, and when I'm not logged in, everyone has the generic avatar.

Same here. It's doing it right now. Every commenters avatar is mine. This started about a week ago. Sure hope this gets fixed soon."/>
jlc_38
Ben's cred: 110
Posted 05/28/2017 at 05:45 PM PT
Posted 05/28/2017 at 05:45 PM PT
Site keeps logging me out in Chrome.

Yeah same here with Firefox. Used to stay logged in for months at a time. Now everyday I have to log in. Using PC BTW
Site keeps logging me out in Chrome.
Yeah same here with Firefox. Used to stay logged in for months at a time. Now everyday I have to log in. Using PC BTW"/>
jlc_38
Ben's cred: 110
Posted 05/28/2017 at 05:56 PM PT
Posted 05/28/2017 at 05:56 PM PT
In-post avatar does not match profile avatar. Headline posts are opening up a new browser window. Quoting isn't working for me either.

Really strange but you're the only poster on this page with his own pic. All others are my avatar pic. I wonder why? You're the first pic other then mine I've seen here in two weeks!
In-post avatar does not match profile avatar. Headline posts are opening up a new browser window. Quoting isn't working for me either.
Really strange but you're the only poster on this page with his own pic. All others are my avatar pic. I wonder why? You're the first pic other then mine I've seen here in two weeks!"/>
Rarb
Ben's cred: 267
Posted 05/29/2017 at 08:30 AM PT
Posted 05/29/2017 at 08:30 AM PT
Just noticed my credits have dropped to 0. I think they were around 230 before. Come on Ben's, let's get this stuff sorted!
Shmeagle
Ben's cred: 1788
Posted 05/30/2017 at 01:44 PM PT
Posted 05/30/2017 at 01:44 PM PT
Searching for my old comments has changed. I can't post the link I used before here.

Page 2 of comments doesn't show up below.

The site is still not keeping a persistent login as of 6/6
Teemoo
Ben's cred: 54
Posted 05/31/2017 at 09:00 AM PT
Posted 05/31/2017 at 09:00 AM PT
I can't believe people care about these "problems" ^

How about adding to the Stores you give us deals for? Like...why Home Depot, but no Lowe's?
Newegg
, but no
TigerDirect
? Do you get some type of kickback from certain stores or something?

How about adding to the Stores you give us deals for? Like...why Home Depot, but no Lowe's? Newegg, but no TigerDirect? Do you get some type of kickback from certain stores or something?"/>
Anahi
Ben's cred: 1
Posted 06/01/2017 at 07:27 PM PT
Posted 06/01/2017 at 07:27 PM PT
Thanks for the heads up! Site is being acting up for me too lately.