Please keep in mind if you get anything faulty, broken, or damaged in shipping from GearBest YOU will be paying to ship it back if you want a refund. And it won't be cheap.
what is the advantage of this type of TV box compare to just simply connect a computer to TV?
It's a different experience. With boxes like this, you use a pretty normal remote control unit to operate it, very similar as with any smart TV. The apps that run in the Kodi environment scape a lot of streams for you. In summary, it's a free (although different) concept in the vein of Fire stick, Roku etc.
A word of warning: I bought this and the remote was DOA. The box itself worked. I am 'negotiating' with GearBest to get a new remote sent to me but it is a painful and irritating process
Update: still getting the run-around. Despite posting a comprehensive video in which I showed the battery install AND the angle of the remote AND the fact that no lights showed on the remote, they sent me this:
Please try the following steps to solve the problem:
1. Confirm the remote control is within the maximum operational distance and angle (e.g. remote control should be within 10 meters of receiver, and deviating no more than 15 degrees);
2. Check whether the batteries of the remote control unit have power;
3. Restart the TV box and check again for response;
4. Call the local digital TV service hotline for support.
Please keep in mind if you get anything faulty, broken, or damaged in shipping from GearBest YOU will be paying to ship it back if you want a refund. And it won't be cheap.
Hi CeeDog, this is Gearbest rep. kylie. I am sorry for having caused you inconvenience. Could you pls PM me your order number? I am helpful in this issue. My email address: [email protected]
A word of warning: I bought this and the remote was DOA. The box itself worked. I am 'negotiating' with GearBest to get a new remote sent to me but it is a painful and irritating process
Hi Mojava70,this is Gearbest rep. kylie. I am sorry for having brought you inconvenience. Could you pls PM me your order number? I am helpful in this issue. My email address: [email protected]
It is well known that GearBest's support and customer service sucks. The F rating by the BBB is all you need to know. Avoid them. And if you gamble on one of their products, pray to God you don't need support or a return/exchange. Because it WILL cost you, and it WILL take forever.
Please keep in mind if you get anything faulty, broken, or damaged in shipping from GearBest YOU will be paying to ship it back if you want a refund. And it won't be cheap.
Hi CeeDog, this is Gearbest rep.kylie. I am sorry that you are not satisfied with our service. Could you please PM me your order number? I would love to help you! My email address: [email protected]
what is the advantage of this type of TV box compare to just simply connect a computer to TV?
It's a different experience. With boxes like this, you use a pretty normal remote control unit to operate it, very similar as with any smart TV. The apps that run in the Kodi environment scape a lot of streams for you. In summary, it's a free (although different) concept in the vein of Fire stick, Roku etc.
Nice explanation! :D
what is the advantage of this type of TV box compare to just simply connect a computer to TV?
It's a different experience. With boxes like this, you use a pretty normal remote control unit to operate it, very similar as with any smart TV. The apps that run in the Kodi environment scape a lot of streams for you. In summary, it's a free (although different) concept in the vein of Amazon Fire stick, Roku etc. Nice explanation! :D"/>
Comments & Reviews (15)
https://support.gearbest.com/faq/faq/view?id=416
It's a different experience. With boxes like this, you use a pretty normal remote control unit to operate it, very similar as with any smart TV. The apps that run in the Kodi environment scape a lot of streams for you. In summary, it's a free (although different) concept in the vein of Fire stick, Roku etc.
Update: still getting the run-around. Despite posting a comprehensive video in which I showed the battery install AND the angle of the remote AND the fact that no lights showed on the remote, they sent me this:
Please try the following steps to solve the problem:
1. Confirm the remote control is within the maximum operational distance and angle (e.g. remote control should be within 10 meters of receiver, and deviating no more than 15 degrees);
2. Check whether the batteries of the remote control unit have power;
3. Restart the TV box and check again for response;
4. Call the local digital TV service hotline for support.
I'm tearing my hair out....
Hi CeeDog, this is Gearbest rep. kylie. I am sorry for having caused you inconvenience. Could you pls PM me your order number? I am helpful in this issue. My email address: [email protected]
Hi Mojava70,this is Gearbest rep. kylie. I am sorry for having brought you inconvenience. Could you pls PM me your order number? I am helpful in this issue. My email address: [email protected]
https://www.bbb.org/new-york-city/business-reviews/online-retailer/gearbest-com-in-staten-island-ny-154606
And if you read through all the obvious fake reviews here, you'll see what you have to look forward to: https://gearbest.pissedconsumer.com/
Hi CeeDog, this is Gearbest rep.kylie. I am sorry that you are not satisfied with our service. Could you please PM me your order number? I would love to help you! My email address: [email protected]
Thank you!